All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax) as of 6 November 2021. Product prices are regularly updated when price changes are received from our suppliers.
Shipping and Delivery Policy
We deliver products Australia wide using Australia Post. Firearms, suppressors and parts are only shipped to licenced firearms dealers and according to state and territory legislation. For accessories such as muzzle brakes and blast diverters we charge a flat rate of AUD $15.00 per item
Orders are dispatched within 2 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia.
Wedgetail Industries Pty Ltd ships goods Australia wide, however at this time we do NOT accept international orders through our website. Please contact us at firstname.lastname@example.org to enquire about an international order.
All our products are restricted exports. Wedgetail Industries complies with all Australian export laws and regulations. Exports may be possible subject to approval by the Australian Defence Export Controls. Please contact us at email@example.com.
Customer Service Policy
Wedgetail Industries is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange a backorder or a full refund.
Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn’t perform as advertised.
Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.
We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.
When purchasing from Wedgetail Industries your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact our customer support centre, firstname.lastname@example.org